Support February 10, 2012 • Mobile and Desktop Apps / General Use
Use Forgot password tool to reset your password. You must provide the e-mail address which you used when creating your account.
The email with instruction and your Zello username(s) will be sent to you.
See also http://support.zello.com/entries/21862561-I-forgot-my-username-Help-
Support September 27, 2012 • Mobile and Desktop Apps / General Use
Thank you for making the effort to respect the Zello community. This golden rule does the trick: Treat others as you want to be treated. Using Zello requires some level of trust. We believe you will be responsible, and that others will do the same.
Here are rules that will help you become a respected member of the Zello community and avoid being blocked or banned:
Channel administration guidelines
The following outlines how channel administration and moderation work in Zello:
Please follow these rules when creating channels :
Refer to Moderator Guidelines for more details.
Please feel free to broadly promote your Zello channel. You may use Zello's logo without any modification. If your resource is about Zello, just clearly mark it as an "unofficial" source.
Don't register Zello's name or marks as your own or Zello may need to take legal action.
Zello is for all of us. The Zello team reviews complaints and reports for possible violations of our Community Guidelines. If we find a violation, we will warn or ban the user. Repeated violations can lead to a permanent ban and account termination. Users with terminated accounts will not be allowed to create new ones.
This is our community. Each of us makes Zello what it is. So go on and have fun!
You’ll meet amazing and inspiring people from all over the world. You’ll hear their stories. You’ll share your stories. You’ll make new friendships, renew old ones, and build stronger ones. As long as you respect the Community Guidelines and the Zello community, you’ll have many memorable and enriching experiences.
With such a diverse community, you may hear things you don’t like. Sometimes it’s a difference of opinions and beliefs. In this case, how about switching channels and listening to something else? You can also block a channel. We don’t want you to waste precious energy with something you don’t like. Should someone violate our Terms of Service or these guidelines, please use the “Report user” option. If you find a channel violating our Terms of Service or these guidelines, please report the channel with email to support@zello.com or the option under Channel details.
That's all folks! Thanks for reading and respecting!
—The Zello Team