Adjusting a particular user's volume when in a channel

If a particular user on a channel sounds much louder or quieter than other users, you can adjust that one user's volume by using the individual volume control feature. 

Setting up individual volume control

In release 4.70+, you will need to turn off the Automatic Gain to enable this feature. To do this: 

  1. On the main menu, select Options
  2. Select Audio
  3. Select Amplication
  4. In the Playback section, make sure Automatic Gain is toggled off



Adjusting the volume for a user

  1. While the user is talking in the channel, tap on the user's profile picture to open the account profile
  2. Scroll down to adjust the volume slider



Questions? Submit a new ticket for support-related inquiries.

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