Login Help

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This article is written for: Zello Work Zello Friends & Family.

If you're having trouble logging into Zello Friends & Family, please reference the instructions below to learn about common login issues and how to troubleshoot them.

Forgotten Password

You can reset your password here using the email address associated with your Zello Friends & Family account.

Forgotten Username

Follow the same instructions above using our password reset tool. When you receive the password reset email, it will also contain the username(s) of your account(s).

General Tips

Make sure you are using the Zello Friends & Family login page on an Android or iOS device. Our paid subscription product, Zello Work, requires a separate account, so you will not be able to log in to the free version on those pages.

The desktop version of Zello Friends & Family has been discontinued, so if you're attempting to log in on a desktop, you are using a Zello Work login page.

Additionally, double-check that you are using your Zello Friends & Family username and password to log in, not your email address.

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