If you wish to block a Zello user from being able to communicate with you via 1:1 or group conversations, follow the instructions provided below.

From Contact Requests

Android

1. Open contacts screen
2. Tap the pending contact request at the top of the screen
3. Select Block from the list of options

iOS

1. Open contacts screen
2. Tap the pending contact request at the top of the screen
3. Select Block from the list of options

Blocking an Existing Contact

Android

1. Open contacts screen
2. Press and hold on the contact you would like to remove
3. Select Delete contact from the options menu
4. If you receive a repeat contact request from this user, select Block from the list of options

iOS

1. Open contacts screen
2. Swipe left on the contact you would like to remove
3. Tap the red trash can icon to delete the contact
4. If you receive a repeat contact request from this user, select Block from the list of options

Unblocking a Contact

Android

1. Open your account profile
2. Select the Manage blocked contacts option
3. Tap the name of the contact you wish to unblock
4. Select Unblock

iOS

1. Open your account profile
2. Select the Blocked contacts option
3. Tap the blue circle to the left of the username of the person you wish to unblock to remove the check mark

What happens when you block someone from your contacts?

When a user is blocked from your contacts list, you will not receive additional contact requests from their account. This will prevent them from being able to participate in 1:1 or group conversations with you.

If you and the user you have blocked from your contacts list are in the same channel, you will still see messages from them there. For more information about blocking users from channels, review Zello’s channel moderation guidelines.