---
title: Does Zello retain my messages or personal information?
description: We don't retain your Zello conversations or detailed records including your personal information. Zello collects your IP address, Zello username, and the...
---
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July 6, 2026
# Does Zello retain my messages or personal information?
This article is written for: ❌ Zello Work ✅ Zello Friends & Family
We don't retain your Zello conversations or detailed records including your personal information. Zello collects your IP address, Zello username, and the dates and times that you log in to Zello.
Your conversation histories are stored on the individual device where the messages were received and cannot be accessed by Zello staff.
Messages are only stored on our servers when you send a message to a user who is offline. In this case, messages are stored for a maximum of two weeks until retrieved by the recipient. If the recipient does not retrieve the messages in that time frame, they are discarded.
While Zello requires a valid email address to create an account, you are not required to provide your phone number.
If you wish to delete your Zello account and all associated data, you can do so by following the instructions [here](https://support.zello.com/hc/en-us/articles/230748127-How-do-I-delete-my-account?hsLang=en).
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