Troubleshooting channel web widget

If your channel web widget doesn't work, it's possible that your channel is not configured properly.

Please make sure that all of the following options are properly set:

  • Channel is not password-protected
  • Allow anonymous listeners option is enabled
  • Require verified email is off
  • Require verified phone number is set to either Never or To speak

 

Questions? Submit a new ticket for support-related inquiries.

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