---
title: Hacked Accounts
description: To protect the security of your Zello account, be sure to use a secure password. Do not share this password with anyone or allow someone else to access your...
---
[Skip to content](https://support.zello.com/zc/hacked-accounts#main-content)
English
Show submenu for translations
Open main navigation
Close main navigation
- English
Show submenu for translations
- Contact us
Contact us
How can we help you?
- There are no suggestions because the search field is empty.
1. [Zello F&F](https://support.zello.com/zc?hsLang=en)
2. [Safety and Privacy](https://support.zello.com/zc/safety-and-privacy?hsLang=en)
3. [Account security](https://support.zello.com/zc/safety-and-privacy?hsLang=en#account-security)
July 6, 2026
# Hacked Accounts
This article is written for: ❌ Zello Work ✅ Zello Friends & Family
To protect the security of your Zello account, be sure to use a secure password. Do not share this password with anyone or allow someone else to access your account. Per our [Terms of Service](https://zello.com/legal/terms/), it is the user’s responsibility to protect the confidentiality of their account credentials.
If someone gains access to your account and changes the associated email address to one you cannot access, account recovery will not be possible. For security reasons, we cannot manually change the email address associated with a Zello account. In these cases, we suggest creating a new Zello account and taking additional steps to prevent future hacks.
- [Getting started](https://support.zello.com/zc/getting-started?hsLang=en#main-content)
- [New users](https://support.zello.com/zc/getting-started?hsLang=en#new-users)
- [General information](https://support.zello.com/zc/getting-started?hsLang=en#general-information)
- [Using Zello Friends & Family](https://support.zello.com/zc/using-zello-friends-family?hsLang=en#main-content)
- [Android](https://support.zello.com/zc/using-zello-friends-family?hsLang=en#android)
- [iOS](https://support.zello.com/zc/using-zello-friends-family?hsLang=en#ios)
- [Features](https://support.zello.com/zc/using-zello-friends-family?hsLang=en#features)
- [Channels](https://support.zello.com/zc/using-zello-friends-family?hsLang=en#channels)
- [Contacts](https://support.zello.com/zc/using-zello-friends-family?hsLang=en#contacts)
- [Hardware and accessories](https://support.zello.com/zc/using-zello-friends-family?hsLang=en#hardware-and-accessories)
- [Profile Preferences and Settings](https://support.zello.com/zc/profile-preferences-and-settings?hsLang=en#main-content)
- [Manage account](https://support.zello.com/zc/profile-preferences-and-settings?hsLang=en#manage-account)
- [Zello statuses](https://support.zello.com/zc/profile-preferences-and-settings?hsLang=en#zello-statuses)
- [Settings](https://support.zello.com/zc/profile-preferences-and-settings?hsLang=en#settings)
- [Safety and Privacy](https://support.zello.com/zc/safety-and-privacy?hsLang=en#main-content)
- [Blocking, reporting, and channel moderation](https://support.zello.com/zc/safety-and-privacy?hsLang=en#blocking-reporting-and-channel-moderation)
- [Legal](https://support.zello.com/zc/safety-and-privacy?hsLang=en#legal)
- [Channel blocks and account bans](https://support.zello.com/zc/safety-and-privacy?hsLang=en#channel-blocks-and-account-bans)
- [Account security](https://support.zello.com/zc/safety-and-privacy?hsLang=en#account-security)
- [Privacy](https://support.zello.com/zc/safety-and-privacy?hsLang=en#privacy)
- [Mobile and Desktop Apps](https://support.zello.com/zc/mobile-and-desktop-apps?hsLang=en#main-content)
- [Zello Bridge](https://support.zello.com/zc/mobile-and-desktop-apps?hsLang=en#zello-bridge)
[](https://zello.com)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, Zello