Reporting a Problem

This article is written for: Zello Work Zello Friends & Family.

For help reporting problems on Zello Work, please reference this support article.

If you experience a problem while using Zello, you can submit a log to help us investigate. To submit a log, follow the instructions below for the type of device you're using.

• Android

• 1. When the problem occurs, tap the three dots icon in the upper right corner.

  2. Select Options.

  3. Select Support.

  4. Select Report a problem.

  5. Provide a description of the problem and tap Submit.

• iOS

• 1. When the problem occurs, tap your profile picture in the top left corner.

  2. Select Settings.

  3. Select Support.

  4. Select Report a problem.

  5. 5. Provide a description of the problem and tap Submit.