---
title: Why can't other users hear me?
description: If other users aren't hearing your audio messages, try the following troubleshooting steps to resolve the issue.
---
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July 6, 2026
# Why can't other users hear me?
This article is written for: ❌ Zello Work ✅ Zello Friends & Family
If other users aren't hearing your audio messages, try the following troubleshooting steps to resolve the issue.
1. Make sure to wait for the beep before you being speaking. Continue holding the push-to-talk (PTT) button until you finish talking.
2. From your device's settings, make sure you've granted permission for Zello to access your microphone.
3. You can perform an audio test using the **Echo** contact. If needed, you can adjust the volume.
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