---
title: Why is my microphone not working?
description: If you receive an error message stating that Zello cannot record due to a problem with the microphone, it could indicate that another app on your device is...
---
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June 16, 2026
# Why is my microphone not working?
This article is written for: ❌ Zello Work ✅ Zello Friends & Family
If you receive an error message stating that Zello cannot record due to a problem with the microphone, it could indicate that another app on your device is controlling the microphone and has not released it properly to Zello. Closing or deleting any other apps that may be using the microphone should resolve the issue.
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