--- title: Cloning user description: Zello's cloning feature allows admins to quickly add new users that share the same sets of configurations (channels, permissions, roles, contacts, etc.)... --- [Skip to content](https://support.zello.com/zw/cloning-user#main-content) English Show submenu for translations [More support](https://support.zello.com/zw/kb-tickets/new?hsLang=en) [![wordmark@2x](https://support.zello.com/hs-fs/hubfs/2024%20Trial%20series/wordmark@2x.png?width=92&height=16&name=wordmark@2x.png)](https://zello.com/) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.zello.com/zw/kb-tickets/new) - [Contact us](https://zello.com/contact/new-ticket/) [Contact us](https://zello.com/contact/new-ticket/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Zello Work](https://support.zello.com/zw?hsLang=en) 2. [Admins](https://support.zello.com/zw/admins?hsLang=en) 3. [User Management](https://support.zello.com/zw/admins?hsLang=en#user-management) May 8, 2026 # Cloning user This article is written for: ✅ Zello Work  ❌ Zello Friends & Family. Zello's cloning feature allows admins to quickly add new users that share the same sets of configurations (channels, permissions, roles, contacts, etc.) to their network. The cloning feature can be used in two ways:  - Via a user's record (best if cloning one or a few users) - Via the[import tool](https://2567349.hs-sites.com/zw/user-import-and-export?hsLang=en) (best if cloning many users at once) Cloning copies a user's record in its current state, but the cloned record will not maintain any association with the original thereafter. Cloned records are independent of the originals; any changes made to the original record after you've copied it will not affect the clone.  ### Cloning a Single Record --- This method is best used when cloning one or a few records. If cloning many records, we recommend opting for the [import method](https://2567349.hs-sites.com/zw/cloning-user?hsLang=en#h_01HYK7NPJ9043GF2RSSZXFANV1).  #### To clone a single record/create a single user: 1. Sign in to the management console at \[yournetworkname\].zellowork.com. 2. Select **Users** from the taskbar.  ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/41157223032333-3.png?width=300&height=382&name=41157223032333-3.png) 3. Click the checkbox to the left of the username you'd like to clone. Then click **Clone**.  ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/41157223044365-2.png?width=600&height=167&name=41157223044365-2.png) 4. Enter the username and password for this new user. Then click **Clone**. ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/41157223047565-2.png?width=500&height=296&name=41157223047565-2.png) ### Cloning via the Import Tool --- If you need to add many users that carry the same permissions to your company's network, consider utilizing Zello's [import tool](https://2567349.hs-sites.com/zw/user-import-and-export?hsLang=en) in conjunction with the cloning method. To do so, you'll add a **clone\_from** column to your CSV, and specify in that column which user's record you'd like to use as the source.  #### To clone users via the import tool: 1. Sign in to the management console at \[yournetworkname\].zellowork.com. 2. Select **Users** from the taskbar. ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/41157223032333-1-2.png?width=300&height=382&name=41157223032333-1-2.png) 3. Click **Import Users. ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/41157197376653-2.png?width=600&height=79&name=41157197376653-2.png)** 4. Create a .csv file that includes, at a minimum, **username** and **clone\_from** columns. Add additional columns—such as **email** and **full\_name**—to the .csv to override the original record's values.  **Please note:** The **clone\_from** column should include the username of the record you'd like to clone. In the example below, a new user named "admin2" is being cloned from a user named "admin." ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/28720764233357-2.png?width=600&height=106&name=28720764233357-2.png) Since override values have not been entered for "admin2"—i.e. the columns have been left blank—this new user will be assigned the same values as "admin." This includes the username, password, email, full\_name, job\_title, etc. 5. Click **Choose a file.** Upload your .csv, then click **Proceed.** ![](https://support.zello.com/hubfs/Knowledge%20Base%20Import/28726407542797-2.png) If any username entered in the clone\_from column is invalid, the import will fail. 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