--- title: Dispatch Channel Broadcasts and Alerts description: Broadcasts allow dispatchers to communicate a message to multiple users at once. There are two types of broadcasts supported, voice broadcasts and text... --- [Skip to content](https://support.zello.com/zw/dispatch-channel-broadcasts-and-alerts#main-content) English Show submenu for translations [More support](https://support.zello.com/zw/kb-tickets/new?hsLang=en) [![wordmark@2x](https://support.zello.com/hs-fs/hubfs/2024%20Trial%20series/wordmark@2x.png?width=92&height=16&name=wordmark@2x.png)](https://zello.com/) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://support.zello.com/zw/kb-tickets/new) - [Contact us](https://zello.com/contact/new-ticket/) [Contact us](https://zello.com/contact/new-ticket/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Zello Work](https://support.zello.com/zw?hsLang=en) 2. [Using Zello](https://support.zello.com/zw/using-zello?hsLang=en) 3. [Dispatch Hub](https://support.zello.com/zw/using-zello?hsLang=en#dispatch-hub) May 8, 2026 # Dispatch Channel Broadcasts and Alerts This article is written for: ✅ Zello Work  ❌ Zello Friends & Family. Broadcasts allow dispatchers to communicate a message to multiple users at once. There are two types of broadcasts supported, voice broadcasts and text broadcasts:  - **Voice broadcast:** send a voice broadcast to users currently connected to the channel. - **Text broadcast:** send a text broadcast to selected users of the channel, including those who are offline or disconnected from the channel. Users who are not connected to the channel will receive a push notification containing the text.  You can choose to either have your dispatchers send broadcasts to other dispatchers or to non-dispatchers via the channel settings.  ### Part One: Voice broadcast --- 1\. Make sure your Dispatch Hub app is running version 1.4.0 or newer.  2\. Click the Channels tab. 3\. Use the microphone button next to the channel name to send a voice broadcast. ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/27685735591821-2.png?width=300&height=431&name=27685735591821-2.png) Mobile users will receive the broadcast as a regular voice message: ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/27685735604749-2.png?width=300&height=580&name=27685735604749-2.png) ### Part Two: Text alerts --- 1\. Make sure your Dispatch Hub app is running version 1.4.0 or newer. 2\. Click the Channels tab. 3\. Click on the three dots icon next to the microphone icon.  ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/27685735618957-2.png?width=300&height=412&name=27685735618957-2.png) 4\. Click “Send Alert.”  ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/27685735624589-2.png?width=400&height=453&name=27685735624589-2.png) 5\. Type your message and click “Send.” ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/27685735627149-2.png?width=400&height=230&name=27685735627149-2.png) ***Note:** If non-dispatchers reply after receiving the broadcast, their replies will create pending calls in the Dispatch Hub.* ### Part Three: Choosing who receives broadcasts and alerts --- For Dispatchers using the Zello App for iOS or Android, you can control whether their broadcasts go to other Dispatchers or to non-Dispatchers using [User Roles](https://paidsupport.zello.com/hc/en-us/articles/26989819508749-Setting-up-User-Roles-to-manage-users-in-a-channel). #### Dispatchers broadcast to non-dispatchers This is the default mode when creating a dispatch channel. ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/27685754467341-2.png?width=670&height=133&name=27685754467341-2.png) Suggested use: for use cases such as shipping and logistics, taxis, or private security firms.  - All messages sent by dispatchers go to non-dispatchers - Messages from dispatchers take priority over messages from other channels #### Dispatchers broadcast to dispatchers Under Roles in your dispatch channel page, edit the “speaks to” for the  Dispatch role: ![](https://support.zello.com/hs-fs/hubfs/Knowledge%20Base%20Import/27685754472717-2.png?width=670&height=161&name=27685754472717-2.png) Suggested use: for use cases in retail or hospitality. 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