---
title: Using Zello | Zello Work
description: End-user documentation covering basic Zello functionality, advanced settings, and everything in between.
---

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1. [Zello Work](https://support.zello.com/zw)
2. [Using Zello](https://support.zello.com/zw/using-zello)

# Using Zello

 End-user documentation covering basic Zello functionality, advanced settings, and everything in between.

## Dispatch Hub

- [Managing your availability on Dispatch Hub](https://support.zello.com/zw/managing-your-availability-on-dispatch-hub)
- [History for Dispatch Hub](https://support.zello.com/zw/history-for-dispatch-hub)
- [Dispatch Hub Maps](https://support.zello.com/zw/dispatch-hub-maps)
- [How to use desktop notifications with Dispatch Hub](https://support.zello.com/zw/how-to-use-desktop-notifications-with-dispatch-hub)
- [Dispatch Hub - Unable to update directly through the app](https://support.zello.com/zw/dispatch-hub-unable-to-update-directly-through-the-app)
- [Automatically Closing Dispatch Calls](https://support.zello.com/zw/automatically-closing-dispatch-calls)
- [How to adjust a user's volume on Dispatch Hub](https://support.zello.com/zw/how-to-adjust-a-users-volume-on-dispatch-hub)
- [Setting Up Zello Kiosk](https://support.zello.com/zw/setting-up-zello-kiosk)
- [Assigning PTT hotkeys in Dispatch Hub](https://support.zello.com/zw/assigning-ptt-hotkeys-in-dispatch-hub)
- [Dispatch Hub Updates](https://support.zello.com/zw/dispatch-hub-updates)
- [How to configure hotkeys in Dispatch Hub](https://support.zello.com/zw/how-to-configure-hotkeys-in-dispatch-hub)
- [Dispatch Channel Broadcasts and Alerts](https://support.zello.com/zw/dispatch-channel-broadcasts-and-alerts)
- [Team and Dynamic Channels on Dispatch Hub](https://support.zello.com/zw/team-and-dynamic-channels-on-dispatch-hub)
- [Sending and Receiving Photos on Dispatch Hub](https://support.zello.com/zw/sending-and-receiving-photos-on-dispatch-hub)
- [How to use text alerts in Dispatch Hub](https://support.zello.com/zw/how-to-use-text-alerts-in-dispatch-hub)
- [Display Name Workaround for Dispatch Hub](https://support.zello.com/zw/display-name-workaround-for-dispatch-hub)
- [How do I keep drivers and dispatchers from hearing each other in a channel?](https://support.zello.com/zw/how-do-i-keep-drivers-and-dispatchers-from-hearing-each-other-in-a-channel)

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## User Communications

- [Understanding and changing statuses on Zello](https://support.zello.com/zw/understanding-statuses-on-zello)
- [Testing Audio with Echo](https://support.zello.com/zw/testing-audio-with-echo)
- [Can I hear messages while on a phone call?](https://support.zello.com/zw/can-i-hear-messages-while-on-a-phone-call)
- [Sending text messages from user devices](https://support.zello.com/zw/sending-text-messages-from-user-devices)
- [iOS History playback scrub feature](https://support.zello.com/zw/ios-history-playback-scrub-feature)
- [Setting up Favorites](https://support.zello.com/zw/setting-up-favorites)
- [Default Channel or Contact: An Overview](https://support.zello.com/zw/default-channel-or-contact-an-overview)
- [Call Alerts](https://support.zello.com/zw/call-alerts)
- [Muting users and channels](https://support.zello.com/zw/muting-users-and-channels)
- [Shared Devices: Android Users](https://support.zello.com/zw/shared-devices-android-users)
- [Shared Devices: iOS](https://support.zello.com/zw/shared-devices-ios)
- [Enabling and using the recent contact overlay button (Android)](https://support.zello.com/zw/enabling-and-using-the-recent-contact-overlay-button-android)
- [What are New Conversation Notifications? (Android)](https://support.zello.com/zw/what-are-new-conversation-notifications-android)
- [Standby Status](https://support.zello.com/zw/standby-status)
- [Switching From Zello Friends & Family to Zello Work Account](https://support.zello.com/zw/switching-from-zello-friends-family-to-zello-work-account)
- [Remove Account Information on Exit (Android)](https://support.zello.com/zw/remove-account-information-on-exit-android)
- [Minimum system requirements to use Zello Applications](https://support.zello.com/zw/minimum-system-requirements-to-use-zello-applications)
- [Information about sunsetting older Zello apps (August 2025)](https://support.zello.com/zw/information-about-sunsetting-older-zello-apps-august-2025)
- [Location sharing](https://support.zello.com/zw/location-sharing)

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## Channels

- [Connecting/Disconnecting from Channels](https://support.zello.com/zw/connecting/disconnecting-from-channels)
- [Group Conversations](https://support.zello.com/zw/group-conversations)
- [Sending Channel Alerts](https://support.zello.com/zw/sending-channel-alerts)

## Settings

- [Managing the PTT Framework's behavior on iOS](https://support.zello.com/zw/managing-the-ptt-frameworks-behavior-on-ios)
- [Sending Problem Reports to Zello Support](https://support.zello.com/zw/sending-problem-reports-to-zello-support)
- [In-App Android Settings](https://support.zello.com/zw/in-app-android-settings)
- [Unlocking your Android device when messages are received](https://support.zello.com/zw/unlocking-your-android-device-when-messages-are-received)
- [How do I disable the screen button?](https://support.zello.com/zw/how-do-i-disable-the-screen-button)
- [Message amplification settings](https://support.zello.com/zw/message-amplification-settings)
- [Disabling Google Assistant](https://support.zello.com/zw/disabling-google-assistant)
- [Using VOX (voice-activated) mode on Android](https://support.zello.com/zw/using-vox-voice-activated-mode-on-android)
- [Mobile Sign-In Changes: Transitioning From Manual Sign-In to SSO](https://support.zello.com/zw/mobile-sign-in-changes-transitioning-from-manual-sign-in-to-sso)
- [Customizing audio and vibrate alerts on user devices](https://support.zello.com/zw/customizing-audio-and-vibrate-alerts-on-user-devices)
- [Mapping Zello's PTT Functionality to the iOS Action button](https://support.zello.com/zw/mapping-zellos-ptt-functionality-to-the-ios-action-button)
- [iOS Settings (in-app)](https://support.zello.com/zw/ios-settings-in-app)
- [Adding and Editing Display Names](https://support.zello.com/zw/adding-and-editing-display-names)
- [Deleting a Device's User Accounts](https://support.zello.com/zw/deleting-a-devices-user-accounts)
- [What is the Auto-Volume Feature? (Android Only)](https://support.zello.com/zw/what-is-the-auto-volume-feature-android-only)
- [Using Zello with Apple's PTT Framework](https://support.zello.com/zw/enabling-and-using-zello-on-lock-screen-and-hud-ios-16)
- [Legacy Bluetooth Setting (Android)](https://support.zello.com/zw/legacy-bluetooth-setting-android)
- [Finding Zello's version number](https://support.zello.com/zw/finding-zellos-version-number)
- [Mapping an External PTT Button (iOS, Android)](https://support.zello.com/zw/mapping-an-external-ptt-button-ios-android)

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## Features

- [Transcriptions](https://support.zello.com/zw/transcriptions)
- [QR Assist](https://support.zello.com/zw/qr-assist)
- [Signals](https://support.zello.com/zw/signals)
- [Calls](https://support.zello.com/zw/calls)
- [Task Management](https://support.zello.com/zw/task-management)
- [Smart Search](https://support.zello.com/zw/ai-message-search-for-message-vault)
- [Quick Reply](https://support.zello.com/zw/quick-reply)
- [Voice Commands](https://support.zello.com/zw/voice-commands)
- [Premium Maps](https://support.zello.com/zw/premium-maps)
- [Using Overlay (aka. Floating) Buttons on Android](https://support.zello.com/zw/using-overlay-aka.-floating-buttons-on-android)
- [How long is Location History kept?](https://support.zello.com/zw/how-long-is-location-history-kept)
- [Silence Messages On-Demand or With a Work Schedule](https://support.zello.com/zw/silence-messages-on-demand-or-with-a-work-schedule)
- [Off-duty Mode](https://support.zello.com/zw/off-duty-mode)
- [Pinned Messages](https://support.zello.com/zw/pinned-messages)
- [Emergency Alert Overview](https://support.zello.com/zw/emergency-alert-overview)
- [Initiating an Emergency Alert](https://support.zello.com/zw/initiating-an-emergency-alert)
- [AI Insights](https://support.zello.com/zw/ai-insights)
- [AI Message Summaries](https://support.zello.com/zw/ai-message-summaries)
- [Map Statuses: Purple + Blue Dots](https://support.zello.com/zw/map-statuses-purple-blue-dots)
- [Message Recovery](https://support.zello.com/zw/message-recovery)
- [Anonymized Message Vault](https://support.zello.com/zw/anonymized-message-vault)
- [Live Activities](https://support.zello.com/zw/live-activities)
- [How can I minimize battery impact from location tracking?](https://support.zello.com/zw/how-can-i-minimize-battery-impact-from-location-tracking)
- [Enabling, uploading, and deleting profile pictures](https://support.zello.com/zw/enabling-uploading-and-deleting-profile-pictures)
- [Location Tracking](https://support.zello.com/zw/location-tracking)
- [Why is a user's location outdated or unavailable?](https://support.zello.com/zw/why-is-a-users-location-outdated-or-unavailable)

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## Windows PC App

- [How can I listen to saved messages from history files?](https://support.zello.com/zw/how-can-i-listen-to-saved-messages-from-history-files)
- [How to export and save Zello History on a PC](https://support.zello.com/zw/how-to-export-and-save-zello-history-on-a-pc)
- [Using VOX mode on the PC](https://support.zello.com/zw/using-vox-mode-on-the-pc)
- [Windows PC ZelloWork Start Guide](https://support.zello.com/zw/windows-pc-zellowork-start-guide)
- [Using the MSI installer for PC Windows clients (Legacy PC app)](https://support.zello.com/zw/using-the-msi-installer-for-pc-windows-clients)
- [Dispatch Hub guide](https://support.zello.com/zw/transitioning-to-dispatch-hub)

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- [Getting Started](https://support.zello.com/zw/getting-started#main-content)

    - [Trials](https://support.zello.com/zw/getting-started#trials)
    - [Admins](https://support.zello.com/zw/getting-started#admins)
    - [Users](https://support.zello.com/zw/getting-started#users)
    - [Dispatch Hub](https://support.zello.com/zw/getting-started#dispatch-hub)
    - [Intro to Zello](https://support.zello.com/zw/getting-started#intro-to-zello)
- [Admins](https://support.zello.com/zw/admins#main-content)

    - [User Management](https://support.zello.com/zw/admins#user-management)
    - [Channels](https://support.zello.com/zw/admins#channels)
    - [Dispatch Hub](https://support.zello.com/zw/admins#dispatch-hub)
    - [Network Settings and Configurations](https://support.zello.com/zw/admins#network-settings-and-configurations)
    - [Zello Enterprise Server](https://support.zello.com/zw/admins#zello-enterprise-server)
    - [Payments, Subscriptions, and Billing](https://support.zello.com/zw/admins#payments-subscriptions-and-billing)
- [Using Zello](https://support.zello.com/zw/using-zello#main-content)

    - [Dispatch Hub](https://support.zello.com/zw/using-zello#dispatch-hub)
    - [User Communications](https://support.zello.com/zw/using-zello#user-communications)
    - [Channels](https://support.zello.com/zw/using-zello#channels)
    - [Settings](https://support.zello.com/zw/using-zello#settings)
    - [Features](https://support.zello.com/zw/using-zello#features)
    - [Windows PC App](https://support.zello.com/zw/using-zello#windows-pc-app)
- [Accessories](https://support.zello.com/zw/accessories#main-content)

    - [Rugged/Specialized Phones](https://support.zello.com/zw/accessories#rugged-specialized-phones)
    - [Network Radios](https://support.zello.com/zw/accessories#network-radios)
    - [Headsets](https://support.zello.com/zw/accessories#headsets)
    - [Speakers/Mics](https://support.zello.com/zw/accessories#speakers-mics)
    - [Wireless Buttons](https://support.zello.com/zw/accessories#wireless-buttons)
    - [Gateways](https://support.zello.com/zw/accessories#gateways)
- [Partners & Developers](https://support.zello.com/zw/partners-developers#main-content)

    - [Partnerships](https://support.zello.com/zw/partners-developers#partnerships)
    - [New Mobile SDK (iOS, Android, React Native)](https://support.zello.com/zw/partners-developers#new-mobile-sdk-ios-android-react-native)
    - [Legacy SDK (Android-Only)](https://support.zello.com/zw/partners-developers#legacy-sdk-android-only)
    - [API and Integrations](https://support.zello.com/zw/partners-developers#api-and-integrations)
- [FAQ](https://support.zello.com/zw/faq#main-content)

    - [Functionality](https://support.zello.com/zw/faq#functionality)
    - [Accessories](https://support.zello.com/zw/faq#accessories)
    - [Troubleshooting](https://support.zello.com/zw/faq#troubleshooting)
    - [Network](https://support.zello.com/zw/faq#network)
    - [Compliance](https://support.zello.com/zw/faq#compliance)
- [Videos](https://support.zello.com/zw/videos#main-content)

    - [Android](https://support.zello.com/zw/videos#android)
    - [Management Console](https://support.zello.com/zw/videos#management-console)
    - [iOS](https://support.zello.com/zw/videos#ios)
    - [Channels](https://support.zello.com/zw/videos#channels)
    - [Dispatch Hub](https://support.zello.com/zw/videos#dispatch-hub)

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