Zello Friends & Family vs. Zello Work

Which version of Zello should I use?

If you are using Zello to socialize with friends, family, and other Zello users around the world, Zello Friends & Family is for you. Zello Friends & Family is free to use.

If you are using Zello to help you with your job, Zello Work is a better option since it provides a wide array of additional features specifically catered to the workplace. Zello Work is a paid subscription service.

What additional features does Zello Work have?

Zello Work includes the following features which are not available on Zello Friends & Family:

  1. Private network: Zello Work provides you with a secure, private network. You have full control over who can access your network and with whom they can communicate.
  2. Dedicated servers: Zello Work operates on a physically separate network of servers that are specifically sized to meet the capacity needs of businesses. 
  3. Management Console: Zello Work uses a web-based management interface to allow businesses to configure and control users and channels. It also shows user statuses and account management features at-a-glance. Admins can automatically log users in by using SignOn Links
  4. User Roles: Zello Work allows administrators to choose who their users can hear and speak to within a channel. Driver and Dispatch roles can be created to reduce noise and distractions while driving. Broadcast channels can be created to make important announcements to everyone.
  5. Location Tracking: The Zello Work console offers a real-time mapping feature which displays channel user's current location, device battery level, and speed of travel. A Premium Map upgrade adds Google Maps and traffic services along with Location History.
  6. Message Vault: Zello Work makes all voice messages, photos, texts, and text-enabled call alerts easily accessible from the management console. This is an optional feature with an additional cost.
  7. On-Premise ServerHost Zello Work on your own local WiFi or LAN network for the ultimate control and privacy. The On-Premise Server is available with a one-time license fee and user licenses are sold in packs of 20. Technical support is free for the first year. 
  8. LMR integration: Zello Work includes a radio gateway solution that seamlessly integrates your existing two-way radio network and smartphones.
  9. API & SDKs: Zello Work has Windows, iOS, and Android SDKs to integrate Zello Work within your own app. These are available for all Zello Work accounts to use.  
  10. Crosslink: Zello Work channels can link to other Zello Work channels that are not in the same organization or network. For example, your company's channel can link to a third-party or vendor's Zello Work channel.
  11. Windows Mobile support: Zello Work supports Windows Mobile CE as well as Windows Embedded Handheld devices, making it easier to use existing mobile scanners as push-to-talk devices. 
  12. Technical support: Zello Work customers have 24/7 access to a dedicated technical support team. 

Start your free 14-day trial of Zello Work here

Questions? Submit a new ticket for support-related inquiries.

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