How do I keep drivers and dispatchers from hearing each other in a channel?
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Create a channel similar to a two way radio set up that is able to send a message on one frequency, and receive on another. Taxi/limo companies often use this set up so that drivers only hear dispatchers, and dispatchers only hear drivers.
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Select a channel you want to add user roles
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Create a Driver role that can Speak to selected roles Dispatcher. Assign users to the role
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Create a Dispatcher role that can Speak to selected roles Driver. Assign users to the role