Using Zello
End-user documentation covering basic Zello functionality, advanced settings, and everything in between.
Dispatch Hub
- History for Dispatch Hub
- Dispatch Hub Maps
- How to use desktop notifications with Dispatch Hub
- Dispatch Hub - Unable to update directly through the app
- Automatically Closing Dispatch Calls
- How to adjust a user's volume on Dispatch Hub
- Setting Up Zello Kiosk
- Assigning PTT hotkeys in Dispatch Hub
- Dispatch Hub Updates
- How to configure hotkeys in Dispatch Hub
- Dispatch Channel Broadcasts and Alerts
- Team and Dynamic Channels on Dispatch Hub
- Sending and Receiving Photos on Dispatch Hub
- How to use text alerts in Dispatch Hub
- Display Name Workaround for Dispatch Hub
- How do I keep drivers and dispatchers from hearing each other in a channel?
User Communications
- Testing Audio with Echo
- Understanding Statuses on Zello
- Can I hear messages while on a phone call?
- Sending text messages from user devices
- iOS History playback scrub feature
- Setting up Favorites
- Default Channel or Contact: An Overview
- Call Alerts
- Muting users and channels
- Shared Devices: Android Users
- Shared Devices: iOS
- Enabling and using the recent contact overlay button (Android)
- What are New Conversation Notifications? (Android)
- Standby Status
- Switching From Zello Friends & Family to Zello Work Account
- Remove Account Information on Exit (Android)
- Minimum system requirements to use Zello Applications
- Information about sunsetting older Zello apps (August 2025)
- Location sharing
Channels
Settings
- In-App Android Settings
- Sending Problem Reports to Zello Support
- Unlocking your Android device when messages are received
- How do I disable the screen button?
- Message amplification settings
- Disabling Google Assistant
- Using VOX (voice-activated) mode on Android
- Mobile Sign-In Changes: Transitioning From Manual Sign-In to SSO
- Customizing audio and vibrate alerts on user devices
- Mapping Zello's PTT Functionality to the iOS Action button
- iOS Settings (in-app)
- Adding and Editing Display Names
- Deleting a Device's User Accounts
- What is the Auto-Volume Feature? (Android Only)
- Using Zello with Apple's PTT Framework
- Legacy Bluetooth Setting (Android)
- Finding Zello's version number
- Mapping an External PTT Button (iOS, Android)
Features
- QR Assist
- Premium Maps
- Using Overlay (aka. Floating) Buttons on Android
- How long is Location History kept?
- Silence Messages On-Demand or With a Work Schedule
- Transcriptions
- Off-duty Mode
- Pinned Messages
- Emergency Alert Overview
- Initiating an Emergency Alert
- AI Insights
- AI Message Summaries
- Map Statuses: Purple + Blue Dots
- Message Recovery
- Anonymized Message Vault
- AI Message Search for Message Vault
- Live Activities
- How can I minimize battery impact from location tracking?
- Enabling, uploading, and deleting profile pictures
- Location Tracking
- Why is a user's location outdated or unavailable?
Windows PC App
- Transitioning to Dispatch Hub
- Map a keyboard stroke on the Legacy PC App
- How can I listen to saved messages from history files?
- Texting on the Legacy PC App
- Downloading the Legacy PC Application
- Using the MSI installer for PC Windows clients
- Legacy PC App - Settings Guide
- Using VOX mode on the PC
- How to export and save Zello History on a PC
- Windows PC ZelloWork Start Guide